Terms & Conditions
for pk899 Players

By accessing, browsing, or using any part of the pk899 platform — including the website, mobile browser interface, betting markets, casino games, or any related service — you unconditionally accept these Terms in their entirety. Your acceptance is indicated by any of the following actions: creating a pk899 account, depositing funds, placing a bet or wager, participating in a promotion, or simply continuing to use the platform after these Terms have been made available to you.

These Terms apply to all users of the pk899 platform regardless of how they access it, what device they use, or which services they engage with. They supersede any prior agreement, representation, or understanding between you and pk899, whether oral or written, relating to the subject matter herein.

pk899 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following the publication of revised Terms constitutes your acceptance of the updated version. We encourage you to review these Terms periodically. The "Last Updated" date at the top of this document indicates when the most recent revision took effect.

Access to and participation in any pk899 service — including sports betting, live casino, slots, crash games, and any other wagering activity — is strictly restricted to individuals who meet all of the following eligibility criteria at the time of registration and on a continuing basis throughout their use of the platform:

• Minimum age of 21: You must be at least 21 years of age. pk899 enforces a strict 21+ policy across all product verticals. Underage gambling is illegal and will result in immediate account termination and forfeiture of any balances.
• Legal capacity: You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction. Persons lacking legal capacity, including minors under applicable law, are prohibited from using the platform.
• Single account per person: Each individual may maintain only one registered pk899 account. Operating multiple accounts — whether under the same identity or different identities — constitutes a material breach of these Terms.
• Not a prohibited person: You must not be a person whose access to online gambling services has been restricted by self-exclusion, court order, regulatory directive, or any other legally binding mechanism.
• Own funds: You must be playing and depositing with funds that belong to you personally and are not sourced from criminal activity, fraud, or any unlawful means.

pk899 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe requested will result in account suspension and restriction of all withdrawal functionality until verification is completed. Providing false information during the registration or verification process constitutes fraud and will be reported to the relevant authorities where applicable.

Player responsibility regarding local law: pk899 operates as an offshore platform. It is the sole responsibility of each player to determine whether accessing and using the pk899 platform is lawful in their jurisdiction. pk899 does not represent or warrant that its services are legal in any particular jurisdiction. Players access the platform at their own legal risk and are responsible for ensuring their own compliance with any applicable local laws and regulations.

To access the full range of pk899 services, you are required to create a personal account. The registration process requires you to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, email address, and a chosen username and password. You warrant that all information provided at registration and at any subsequent point is truthful and not misleading.

You are solely responsible for maintaining the confidentiality of your pk899 account credentials, including your username and password. pk899 will not be held liable for any loss or damage arising from your failure to protect your login details. You must notify pk899 immediately if you become aware of any unauthorised access to or use of your account.

• One account per household: Only one registered account is permitted per household, shared IP address, or device. Where multiple accounts are detected operating from the same source, pk899 reserves the right to close all associated accounts and void any pending bets or bonus balances.
• Account non-transferability: Your pk899 account is personal to you and may not be transferred, sold, assigned, or otherwise disposed of to any third party. Allowing another person to use your account constitutes a material breach of these Terms.
• Accurate contact details: You must keep your registered email address and any other contact information up to date. pk899 relies on these details to deliver important account communications, including verification requests, security alerts, and withdrawal confirmations.
• Password security: You are responsible for choosing a strong, unique password for your pk899 account and for changing it if you have reason to believe it has been compromised. pk899 recommends enabling two-factor authentication where available.

pk899 reserves the right to close, suspend, or restrict any account at any time where there is a reasonable suspicion of fraudulent activity, breach of these Terms, identity misrepresentation, or any other conduct that pk899 determines to be harmful to the platform or other players. In such cases, pk899 will communicate with the account holder via their registered email address.

pk899 supports a range of deposit and withdrawal methods designed specifically for players in Bangladesh and for crypto-native bettors. All transactions on the pk899 platform must be conducted using payment methods that are registered in your own name. Third-party deposits and withdrawals are strictly prohibited and may result in account suspension.

• Supported local methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and other Bangladesh-based mobile money services as listed on the platform at any given time.
• Supported crypto methods: USDT (TRC-20 and ERC-20 networks) and BTC on-chain. No markup is applied on crypto deposits. Balances are displayed in BDT at the live exchange rate at the time of deposit.
• Minimum deposit: ৳100 (or equivalent in USDT/BTC at the prevailing rate). This applies across all supported deposit methods.
• Minimum withdrawal: ৳500 (or equivalent in USDT/BTC). Withdrawal requests below this threshold will not be processed.
• Processing times: bKash and Nagad deposits are typically credited within 60 seconds. Withdrawals to bKash and Nagad typically complete within 30 minutes, subject to verification status and pending wagering requirements.
• Withdrawal holds: pk899 may place a temporary hold on withdrawal requests pending identity verification, outstanding bonus wagering requirements, or fraud review. Players will be notified of any hold via their registered email or in-platform notification.
• Currency: All account balances, wagers, and payouts are denominated in Bangladeshi Taka (BDT, ৳). Crypto balances are converted at the real-time rate at the moment of deposit and credited in BDT equivalent.

pk899 does not charge processing fees on standard bKash, Nagad, or Rocket deposits and withdrawals. However, your mobile money provider may apply their own transaction charges, for which pk899 accepts no responsibility. Crypto network fees (gas fees, on-chain transaction fees) are the responsibility of the player and will be deducted at the network level before funds are credited.

pk899 offers various bonuses and promotional incentives to both new and existing registered players. All bonuses and promotions are subject to specific terms, which are published on the relevant promotion page at the time the promotion is active. By opting into any bonus or promotion, you agree to the specific terms of that offer in addition to these general Terms & Conditions.

• Wagering requirements: Bonus funds are subject to wagering requirements that must be fulfilled before any related winnings can be withdrawn. The specific wagering multiplier for each promotion is stated on the relevant offer page.
• One bonus per person: Bonus offers are limited to one per person, household, IP address, and payment method. Attempting to claim the same bonus multiple times constitutes abuse and will result in the forfeiture of all bonus-related funds.
• Bonus expiry: All bonuses carry an expiry date or activity deadline. Bonuses that are not claimed or wagered within the specified period are forfeited automatically and cannot be reinstated.
• Game contribution: Not all games contribute equally to wagering requirements. Sports betting, live casino, and slots may carry different contribution percentages, as specified in the individual promotion terms.
• pk899 discretion: pk899 reserves the right to amend, suspend, or withdraw any bonus or promotion at any time without prior notice. Offers are valid only for the specified promotional period and are not transferable between accounts.
• Fraud prevention: pk899 actively monitors accounts for bonus abuse, including the use of arbitrage strategies, matched betting with bonus funds, or any other form of systematic exploitation. Where such activity is detected, pk899 reserves the right to void bonus winnings and close the associated account.

All bets placed on the pk899 platform — including sports betting markets (cricket, football, kabaddi, and others), live casino games, slots, and crash games — are subject to the specific rules applicable to each product vertical. These rules are accessible from within each game or betting market and form part of these Terms by reference.

• Bet confirmation: A bet is only confirmed when pk899 issues a bet confirmation notification to the player. In the event of a technical fault or communication error that prevents confirmation, the bet shall be considered void and any staked funds returned.
• Odds and lines: pk899 reserves the right to correct any manifestly incorrect odds, lines, or game parameters at any time before settlement. Bets placed on obviously erroneous odds — defined as odds so far removed from the fair market price that no reasonable person could consider them legitimate — may be voided at pk899's discretion.
• In-play betting: In-play (live) bets are accepted subject to the current market state at the time of placement. Once confirmed, in-play bets cannot be cancelled by the player. pk899 reserves the right to suspend in-play markets at any time.
• Cricket markets: BPL, IPL, T20 World Cup, ICC Championship, and other cricket events are settled according to the official result declared by the relevant governing body (BCB, BCCI, ICC). In the event of a match being abandoned or reduced by weather, settlement rules specific to the format shall apply as detailed in the cricket betting rules section of the platform.
• Casino game integrity: All casino games offered on pk899 are sourced from certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by certified Random Number Generator (RNG) technology or live-streamed from certified studios. pk899 does not alter, modify, or influence game outcomes.
• Crash games: Crash game outcomes, including Aviator by Spribe, are determined by provably fair algorithms. Game histories and outcome verification tools are provided within the game interface.

Any player found to be using software, tools, bots, algorithms, or any other automated means to place bets, exploit game mechanics, or gain an unfair advantage over the platform or other players will have their account terminated immediately, all winnings voided, and funds confiscated. pk899 cooperates with game providers to identify and act upon such conduct.

The following activities are strictly prohibited on the pk899 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities.

• Opening, operating, or using multiple accounts under the same or different identities for any purpose.
• Providing false, misleading, or fraudulent information at registration or at any subsequent point, including during identity verification.
• Using funds sourced from criminal activity, fraud, money laundering, or any other unlawful means to deposit or wager on the platform.
• Exploiting bugs, glitches, errors, or system vulnerabilities to obtain an unfair advantage. Any winnings resulting from such exploitation are void and recoverable.
• Colluding with other players, pk899 staff, or any third party to manipulate game outcomes, betting markets, or promotional distributions.
• Using automated betting systems, bots, scripts, or any software designed to interact with the platform without human direction.
• Engaging in any form of match-fixing, spot-fixing, or corruption of sporting events on which bets are placed through the pk899 platform.
• Accessing the platform on behalf of another person, or allowing another person to access the platform using your account credentials.
• Posting, transmitting, or facilitating the transmission of any content that is defamatory, abusive, threatening, obscene, or otherwise harmful through any platform communication channel.
• Attempting to interfere with the security, integrity, or availability of the pk899 platform, including through distributed denial-of-service attacks, port scanning, or other intrusive techniques.

All content on the pk899 platform — including but not limited to the pk899 brand name, logo, website design, graphics, text, user interface elements, game assets (where owned by pk899), software, databases, and compiled data — is the exclusive intellectual property of pk899 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the pk899 platform solely for your personal, non-commercial entertainment and wagering purposes. This licence does not permit you to: copy, reproduce, distribute, or publicly display any pk899 content; reverse engineer, decompile, or attempt to extract the source code of any pk899 software; use any pk899 brand assets in connection with any third-party product, service, or website; or create derivative works based on pk899's proprietary content.

Game content — including graphics, audio, animations, and mechanics — belongs to the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is used by pk899 under licence. Any reproduction or redistribution of game content without the explicit written permission of the relevant rights holder is strictly prohibited.

To the maximum extent permitted by applicable law, pk899 and its officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the pk899 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, business interruption, or any other commercial loss.

pk899 makes no warranties — express, implied, or statutory — regarding the platform's availability, accuracy, reliability, fitness for a particular purpose, or freedom from error. The platform is provided on an "as is" and "as available" basis. While pk899 takes all reasonable steps to maintain uptime and data integrity, temporary interruptions to service may occur due to maintenance, technical faults, third-party infrastructure failures, or events outside pk899's reasonable control.

• Force majeure: pk899 shall not be liable for any failure to perform its obligations under these Terms where such failure results from circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, telecommunications failures, power outages, civil unrest, or extreme market conditions affecting cryptocurrency networks.
• Third-party services: pk899 is not responsible for the actions, content, or availability of third-party services integrated into the platform, including game providers, payment processors, and data feed suppliers.
• Player decision: pk899 accepts no liability for any betting or wagering decision made by a player. All bets are placed at the player's own risk. pk899 does not provide betting advice and is not responsible for losses resulting from any wager placed on the platform.

pk899 is committed to promoting responsible gambling and to providing all players with the tools they need to maintain control over their wagering activity. Gambling on pk899 is intended to be an enjoyable form of entertainment. It should never be used as a source of income or as a means to address financial difficulties.

pk899 provides the following responsible gaming tools to all registered players, available at no cost through the account settings section of the platform:

• Deposit limits: Set daily, weekly, or monthly limits on the amount you can deposit. Limit reductions take effect immediately; limit increases are subject to a mandatory 72-hour reflection period before activation.
• Session time reminders: Set automated notifications that alert you after a configured period of continuous play, prompting you to review your session and consider taking a break.
• Cooling-off periods: Take a structured break from all pk899 services for a period ranging from 24 hours to 30 days. During a cooling-off period, all betting and deposit functionality is suspended. The period cannot be shortened once activated.
• Self-exclusion: Permanently or indefinitely exclude your account from all pk899 services. Self-exclusion requests are processed immediately upon contact with our support team and cannot be reversed before the stated expiry date.
• Reality checks: View a summary of your betting activity, win/loss record, and time spent on the platform at any time from your account dashboard.

If you believe you or someone you know may have a problem with gambling, pk899 strongly encourages you to seek professional assistance. Contact our 24/7 support team via live chat on the platform to discuss responsible gaming options, or reach out to an independent gambling support organisation. All responsible gaming queries are handled with complete confidentiality and without judgment. 21+ only. Play responsibly.

pk899 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the pk899 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by pk899 includes, but is not limited to: account registration details (name, date of birth, email address), identity verification documents, transaction records, device and browser information, IP address and geolocation data, and customer support interaction records. This data is used exclusively for the purposes of account management, identity verification, fraud prevention, regulatory compliance, customer support, and improving the platform experience.

• Data security: pk899 protects all player data using industry-standard 256-bit SSL encryption across the entire platform. Internal data access is restricted to authorised personnel only, and all data access is logged and audited.
• No data sale: pk899 does not sell, rent, or otherwise commercially exploit player personal data to any third party. Data is shared with third parties only where required for the provision of the platform's services (e.g., payment processors, identity verification providers) or where required by law.
• Retention: Personal data is retained for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory retention obligations.
• Player rights: You have the right to request access to the personal data pk899 holds about you, to request correction of inaccurate data, and to request deletion of your data subject to applicable legal retention requirements. To exercise any of these rights, contact our support team via live chat.

For full details of how pk899 handles your personal data, please review our Privacy Policy.

pk899 reserves the right to amend, update, or replace these Terms & Conditions at any time, for any reason, including but not limited to changes in applicable law, platform functionality, product offerings, payment methods, or responsible gaming obligations.

When material changes are made to these Terms, pk899 will notify registered players via their registered email address and/or via an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the pk899 platform following such notification constitutes your acceptance of the revised Terms.

If you do not agree with any amendment to these Terms, you must immediately cease using the pk899 platform and, if applicable, withdraw any remaining balance from your account before closing it. Requests to close an account following a Terms amendment will be processed promptly with no penalty to the player, provided no outstanding wagering requirements are attached to bonus funds in the account.

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the jurisdiction in which pk899 is incorporated or registered as an offshore platform. pk899 makes no representation that its services comply with the laws of any specific jurisdiction, including Bangladesh.

In the event of a dispute between a player and pk899 relating to any aspect of these Terms, the platform's services, or any transaction, the following resolution process applies:

• Step 1 — Internal complaint: The player must first submit a formal complaint to pk899 via the live chat support channel or by email to [email protected]. The complaint must include the player's account username, a description of the issue, and any supporting documentation. pk899 will acknowledge the complaint within 24 hours and aim to provide a full resolution within 7 business days (Bangladesh Standard Time, UTC+6).
• Step 2 — Escalation: If the player is not satisfied with the initial resolution, they may request escalation to a senior dispute resolution team member. Escalated complaints will receive a final written response within 14 business days.
• Step 3 — Binding arbitration: Where internal resolution is not achieved, both parties agree to submit the dispute to binding arbitration conducted in English. The arbitrator's decision shall be final and enforceable. Each party bears its own legal costs unless the arbitrator determines otherwise.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any other aspect of the pk899 platform, please contact our support team using the details below. All support is provided in English, 24 hours a day, 7 days a week, including public holidays in Bangladesh.

• Live chat: Available directly on the pk899 platform. This is the fastest way to reach our support team — typical first response time is under 2 minutes during peak hours.
• Email (plain text — not a link): [email protected] — responses are sent within 12 hours of receipt during standard operating hours (BST, UTC+6).
• Support hours: All day, every day. No exceptions for Eid, Pohela Boishakh, Victory Day, or any other public holiday.
• Language: All support is conducted in English. Our agents are familiar with the Bangladesh market and can address queries related to bKash, Nagad, Rocket, and local cricket betting markets.

For responsible gaming enquiries specifically — including requests for self-exclusion, cooling-off periods, or deposit limit adjustments — please identify your query as a "Responsible Gaming Request" when contacting live chat. These requests are escalated immediately and handled with full confidentiality.